Return Policy All damages and shortages must be reported within 24 hours of delivery. No returns will be accepted without a written RMA. All returns must be made in original packaging and in resalable condition. Credits will be issued only after inspection of goods. Defective items will be replaced up to 6 months from time of purchase. 15% restocking fee may apply for returns within 30 days. 30% restocking fee will apply for returns after 30 days. No returns allowed after 60 days without management authorization and 50% restocking fee. Returns for reasons other than Sunshine error may be subject to a restocking fee of up to 70%. No returns will be allowed on special ordered or non-stock items. No returns will be allowed on ‘loose piece’ (broken case) orders. Sunshine Lighting reserves the right to refuse nonconforming RMAs.